Please read these terms carefully before using our services
Last updated: November 25, 2025
By accessing or using HyperScale's email infrastructure services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. These Terms constitute a legally binding agreement between you and HyperScale.
HyperScale provides email infrastructure services including:
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to maintain account security.
You must be at least 18 years old and have the legal capacity to enter into this agreement. By using our Services, you represent and warrant that you meet these requirements.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
Our current pricing is $10 per domain for BYOD (Bring Your Own Domain) and $22 per domain for Full Package (including domain registration). Prices are subject to change with 30 days' notice.
Payment is required in advance for all services. You authorize us to charge your designated payment method for all fees. All fees are non-refundable unless otherwise stated.
If payment fails, we may suspend or terminate your access to the Services. You remain responsible for all outstanding fees.
While we strive to provide reliable service, we do not guarantee uninterrupted or error-free access to our Services. Scheduled maintenance will be communicated in advance when possible.
Typical setup time is 10-12 hours. This timeline is an estimate and may vary based on domain configuration and technical requirements.
Standard accounts include 50 Microsoft Partner accounts per domain with 200 emails per day per account. Exceeding these limits may result in temporary restrictions or additional charges.
All content, features, and functionality of our Services are owned by HyperScale and are protected by copyright, trademark, and other intellectual property laws.
You retain all rights to the content you send through our Services. By using our Services, you grant us a limited license to process and transmit your content solely to provide the Services.
You may cancel your account at any time through your account settings or by contacting support. Cancellation is effective at the end of your current billing period.
We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.
Upon termination, your right to use the Services will immediately cease. We may delete your data in accordance with our data retention policy. You remain responsible for all fees incurred prior to termination.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE SPECIFIC DELIVERABILITY RATES OR INBOX PLACEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYPERSCALE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability for any claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the 12 months preceding the claim.
You agree to indemnify and hold harmless HyperScale, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Services or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration, except where prohibited by law.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HyperScale regarding the Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
If you have any questions about these Terms of Service, please contact us:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.